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Clients
Test call
Uses your mic and speaker. Put the client on speaker so they can hear it. Tests are capped (see limits above). Messages from tests are emailed only to you, marked [TEST].
Forward the client's missed calls
Once a Twilio number is assigned (their assigned number), the client dials one code from their own cell phone. Their number and normal ringing stay the same; calls they don't answer (or decline, or miss while busy) go to the AI instead of voicemail.
| Carrier | Turn on (no answer / busy) | Turn off |
|---|---|---|
| Verizon (also Visible, Xfinity Mobile) | *71NUMBER then Call. Covers no answer and busy. | *73 |
| T-Mobile | No answer: **61*1NUMBER#Busy: **67*1NUMBER#Optional, phone off/no signal: **62*1NUMBER# | ##61# ##67# ##62#, or ##004# resets all |
| AT&T | No answer: **61*NUMBER#Busy: **67*NUMBER#If a code fails: iPhone/Android call settings → Call forwarding | ##61# ##67# |
Dial each code like a phone number and wait for the confirmation tone or message. T-Mobile can lengthen the ring time before forwarding: **61*1NUMBER**20# (5–30 seconds). Landlines and business phone systems (RingCentral, Spectrum, etc.) have the same "forward when busy / no answer" setting in their portal. Prepaid and reseller plans may not support it. Codes verified Oct 25, 2026 from Verizon and T-Mobile support pages and Google Voice's carrier guide.